Last Updated: 26 August 2022
Applies to: trademarkedge.com and all related sub-domains, applications, and services (collectively, “TrademarkEdge,” “we,” “us,” or “our”).
This Privacy Policy governs the collection, use, disclosure, and protection of personal information obtained through your interaction with our website, applications, and related services. By engaging with TrademarkEdge, including but not limited to creating an account, submitting a request for a trademark search or filing, purchasing services, or communicating with us electronically, you acknowledge and consent to the practices described herein.
In the ordinary course of business, we collect personal information that you voluntarily provide, which may include your name, company affiliation, email address, telephone number, and billing or mailing address. In connection with trademark services, we may collect data relating to brand names, logos, artwork, slogans, specimens of use, classification of goods and services, ownership details, attorney or agent information, and executed powers of attorney. For compliance purposes, we may request government-issued identification or business registration documents. Payment information is processed by independent third-party providers such as Stripe/Paystack/Paypal/Flutterwave; we do not retain payment card details. Communications with our representatives, including customer support inquiries and survey responses, may also be retained as part of our records. We may automatically collect technical data, including but not limited to Internet Protocol (IP) addresses, browser types, device identifiers, referring websites, and browsing activity within our services. We may also employ cookies and analogous technologies for functional, analytical, and, if enabled, advertising purposes. Furthermore, we may obtain information from third parties, including verification and anti-fraud services, as well as publicly available databases such as those maintained by the United States Patent and Trademark Office (USPTO).
TrademarkEdge processes personal information for legitimate business purposes. These purposes include the establishment and maintenance of accounts, the provision of trademark search, filing, renewal, and monitoring services, and the furnishing of client support. We also process information for the administration of payments, fraud detection and prevention, and the transmission of essential service-related communications. Marketing communications may be transmitted to you, subject to your right to opt out at any time. We further utilize collected information for analytics, service improvements, and the fulfillment of legal obligations, including regulatory compliance and contractual enforcement.
Personal information shall not be disclosed except where reasonably necessary and proportionate. Disclosure may occur to payment processors for the facilitation of secure transactions; to vendors and service providers engaged for hosting, information technology, analytics, or communication support; to trademark agents and attorneys for the purpose of prosecution or representation; and to the USPTO or other governmental authorities in connection with trademark applications. We may also disclose information as required by law, in connection with legal claims or proceedings, or in the context of a merger, acquisition, or other corporate transaction. We do not sell personal information. Should personal information be “shared” within the meaning of state law for targeted advertising, you shall retain the absolute right to opt out.
Depending on your state of residence, you may be entitled to exercise specific statutory rights. These rights include the right to know and access the categories of personal information collected, the right to request deletion of personal information subject to lawful exceptions, the right to correct inaccuracies, the right to opt out of the sale or sharing of personal information for targeted advertising, the right to data portability, and the right to be free from discriminatory treatment as a result of exercising such rights. Requests to exercise these rights may be submitted to privacy@thetrademarkedge.com., and we reserve the right to undertake reasonable measures to verify the identity of any requestor.
We retain personal information for no longer than is reasonably necessary to fulfill the purposes for which it was collected, to satisfy legal obligations, and to resolve disputes. Account and service records are typically maintained for the duration of the account relationship and for up to seven (7) years thereafter for audit and legal purposes. Trademark matter files may be retained for a period ranging from seven (7) to ten (10) years following closure, consistent with professional and statutory requirements. Marketing data is retained until an opt-out request is received, and cookies and analytics data are retained in accordance with the lifespan of the relevant tool.
We utilize cookies and comparable technologies for essential functionality, performance measurement, and, where applicable, advertising. Cookies facilitate user authentication, preserve session integrity, and support site analytics. You may exercise control over cookies through your browser settings or via the cookie consent banner provided on our website. Disabling cookies may impair the proper functioning of certain services.
TrademarkEdge employs administrative, technical, and physical safeguards designed to preserve the confidentiality, integrity, and availability of personal information. Measures include encryption in transit and at rest, role-based access controls, multi-factor authentication, and vendor due diligence. Notwithstanding our commitment to data security, no system can be guaranteed to be infallible. In the event of a data breach involving personal information, we shall provide notice to affected individuals and, where required, to regulatory authorities in accordance with applicable law.
TrademarkEdge does not knowingly collect or solicit personal information from individuals under the age of sixteen (16). Our services are not directed to children, and any information inadvertently collected from a child shall be expeditiously deleted upon discovery.
You may opt out of receiving marketing communications by following the unsubscribe instructions included in such communications or by contacting us directly at support@thetrademarkedge.com. You may also manage your cookie preferences through your browser or our cookie banner. Additionally, you may request the correction, updating, or deletion of your personal information by contacting us through the channels provided herein.
We reserve the right to amend this Privacy Policy at our discretion and at any time. Amendments shall take effect upon publication, and the “Last Updated” date at the top of this Policy reflects the date of the most recent revision. In the event of material changes, we will provide appropriate notice through the website or via email communication.
Questions, requests, or concerns relating to this Privacy Policy may be directed to: support@thetrademarkedge.com.